Shipping policy

 

 

At Honest Hair & Co Ltd. we want you to enjoy your beauty essentials as quickly and seamlessly as possible.

 

PROCESSING TIMES

Orders are processed within 1–2 business days (excluding weekends and public holidays).

You will receive a confirmation email with tracking details once your order has been dispatched.

                                                       

ESTIMATE SHIPPING RATES & DELIVERY TIMES

New Zealand Orders: Standard delivery takes 3–5 business days.

Australia Orders: Standard delivery takes 5–10 business days.

International Orders: Delivery times vary by location but generally take 7–15 business days.

Shipping fees are calculated at checkout and may vary depending on your location.

                                                       

Order Tracking: All parcels come with tracking. Once your order has shipped, you’ll receive a tracking link via email so you can follow your delivery every step of the way.

Customs, Duties & Taxes: For international orders, customs fees or import duties may apply depending on your country’s regulations. Honest Hair & Co Ltd is not responsible for these charges.

Delays:We do our best to ensure timely delivery, but please note that unexpected delays with couriers or customs may occasionally occur.

Incorrect Shipping Information: Please ensure your shipping details are correct at checkout. Honest Hair & Co Ltd cannot be held responsible for lost packages due to incorrect addresses provided.

Questions?: If you have any concerns about your order, please contact our team at Support@honesthairandco.com. We’re here to help.